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IBM Study: Profit-Driven CMOs See AI as Growth Driver, but Operational Hurdles Slow Them Down

  • A global study by the IBM Institute for Business Value shows that 81% of CMOs recognize AI's strategic importance as a game-changer.
  • 84% of CMO respondents report that rigid, fragmented operations limit their ability to effectively harness AI technology.
  • More than half of CMOs admit they underestimated the operational complexity involved in translating AI strategies into tangible outcomes.
  • Only 23% of surveyed CMOs feel that employees are prepared for the changes brought by AI agents.
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The Daily AdvanceThe Daily Advance
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IBM Study: Profit-Driven CMOs See AI as Growth Driver, but Operational Hurdles Slow Them Down

54% of surveyed executives underestimated the operational complexity of translating AI strategies into outcomes.Only 22% of surveyed organizations have established clear guidelines and guardrails for the use of AI in automated decision-making.64% of CMO respondents are now responsible for profitability,…

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  • 60% of the sources are Center
60% Center
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PR Newswire broke the news in United States on Tuesday, June 17, 2025.
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