IBM Study: Profit-Driven CMOs See AI as Growth Driver, but Operational Hurdles Slow Them Down
- A global study by the IBM Institute for Business Value shows that 81% of CMOs recognize AI's strategic importance as a game-changer.
- 84% of CMO respondents report that rigid, fragmented operations limit their ability to effectively harness AI technology.
- More than half of CMOs admit they underestimated the operational complexity involved in translating AI strategies into tangible outcomes.
- Only 23% of surveyed CMOs feel that employees are prepared for the changes brought by AI agents.
91 Articles
91 Articles

IBM Study: Profit-Driven CMOs See AI as Growth Driver, but Operational Hurdles Slow Them Down
54% of surveyed executives underestimated the operational complexity of translating AI strategies into outcomes.Only 22% of surveyed organizations have established clear guidelines and guardrails for the use of AI in automated decision-making.64% of CMO respondents are now responsible for profitability,…
People Matters - Interstitial Site — People Matters
A new global study by the IBM Institute for Business Value suggests that Indian CEOs are open to investing in digital opportunities that drive long-term growth and innovation, but need more budget flexibility to do so. They also cite a lack of expertise and knowledge as a top barrier to innovation in their organization. The study points to Indian CEOs investing in AI with purpose and having clear metrics to measure innovation ROI. The annual IB…
Enterprise CMOs Turn to Hybrid MaaS as Budgets Rise but Teams Hold Flat, New 2X–Avasant Study Finds - The Tech Outlook
MALVERN, Pa. and LOS ANGELES , June 17, 2025 (GLOBE NEWSWIRE) — 2X, a leader in subscription-based marketing as a service (MaaS), today released a new report, “Rethinking B2B Marketing Execution: The Age of Execution Reinvention,” in partnership with Avasant, a leading digital transformation consultancy. The new report reveals a strategic shift in B2B marketing execution, as marketers prioritize AI-driven campaigns and focus on personalization t…
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