Iberia Blamed Expedia For A Denied Boarding, Then Admitted It Lied

Iberia Blamed Expedia For A Denied Boarding, Then Admitted It Lied

An Iberia agent blamed Expedia for unpaid fares when denying a passenger boarding. The real reason, which Iberia later admitted, was a simple oversold flight.

Iberia Denied Passenger Boarding And Blamed Expedia For Not Paying For His Ticket, Then Admitted The Flight Was Overbooked

Iberia told a passenger he could not fly because Expedia had not paid for his ticket. But after he bought replacement flights and pursued the matter, a very different explanation emerged: the flight was simply overbooked. Iberia ultimately made it right (well, partially) but it’s just the latest example of being treated like a second class citizen when booking via an online travel agency rather than directly with the airline. Iberia Told Passeng…