I’ll be honest: I hadn’t heard of the VrboCare Guarantee until I called about a problem. I was calling from a bus in central Mexico, scheduled to arrive in about 3 hours. The problem? The host hadn’t communicated with me at all. I had an address but no information about how to get in, codes, keys, or any pertinent details. Standing outside an unfamiliar apartment after 11 p.m., with no way in, didn’t sound fun. I called Vrbo, and though the phon…
This story is only covered by news sources that have yet to be evaluated by the independent media monitoring agencies we use to assess the quality and reliability of news outlets on our platform. Learn more here.