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Humans-as-Luxury: The Future of Hospitality in an AI-Driven Age

Summary by Hospitality Net
This viewpoint explores the growing scarcity of human labor in hospitality and how automation, robotics, and AI (especially agentic) may redefine the nature of service. The paper argues that human workers could evolve into a luxury feature in an increasingly automated environment by drawing on examples from art, spirituality, and emerging workplace trends. Three potential hospitality models—technocentric, anthropocentric, and hybrid—are identifi…
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Hospitality NetHospitality Net

Humans-as-Luxury: The Future of Hospitality in an AI-Driven Age

This viewpoint explores the growing scarcity of human labor in hospitality and how automation, robotics, and AI (especially agentic) may redefine the nature of service. The paper argues that human workers could evolve into a luxury feature in an increasingly automated environment by drawing on examples from art, spirituality, and emerging workplace trends. Three potential hospitality models—technocentric, anthropocentric, and hybrid—are identifi…

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hospitalitytech.comhospitalitytech.com

AI Could Change Everything, Except Hospitality’s Human Touch

As much as we hear “AI could change everything,” there are some hospitality services consumers will want from humans no matter how good AI gets.

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hospitalitytech.com broke the news in on Wednesday, April 2, 2025.
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