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How to Make Fast Food and Hotel Kiosks More Accessible
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How to Make Fast Food and Hotel Kiosks More Accessible
Self-service kiosks are now a staple in many restaurants, hotels, and hospitality venues — from quick-serve food ordering stations to grab-and-go kiosks in hotel lobbies. While these technologies improve efficiency, they can also create barriers for people with disabilities if they aren’t designed with accessibility in mind. From touchscreens that lack speech output to poorly placed payment terminals, inaccessible kiosks frustrate guests and exc…
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