How to keep your laptop happy and your IT team sane

How to keep your laptop happy and your IT team sane

For anyone who has ever watched their laptop freeze five minutes before an urgent meeting, help may be closer than you think. Information-technology (IT) professionals say most computer disasters at work are avoidable, and many can be solved without panic, drama or a desperate call to the IT help desk. Their collective advice boils down to one message: understand the basics, slow down and work with the machine rather than against it.