The promise of digital intake is straightforward enough: patients complete forms before arrival, and the clinical team has information ready before the patient walks through the door.
The reality in most practices is messier. The forms exist, but patients don’t complete them until they’re sitting in the waiting room anyway. The data comes in through a platform that doesn’t talk to the practice management system.
As a result, staff end up doing m…
This story is only covered by news sources that have yet to be evaluated by the independent media monitoring agencies we use to assess the quality and reliability of news outlets on our platform. Learn more here.