TRAI Mandates Action Against AI-Flagged Spam Callers

TRAI mandates action against AI-flagged spam callers

TRAI mandates telecom operators to act against AI-flagged spammers, with first violations attracting a 15-day outgoing ban and repeat violations a one-year disconnection.

Trai mandates telcos to take action against spammers identified by their AI-based caller ID

Trai has tightened rules against spam calls, mandating telecom operators to act on callers flagged as suspected spammers by AI-based systems even without consumer complaints. Under the new rules, first-time violations can lead to a 15-day outgoing service ban, while repeat offenders may face disconnection of all telecom resources for a year and blacklisting. The rules also introduce changes to spam-call blocking preferences and A2P call charges.

TRAI orders telcos to block AI-flagged pesky callers proactively

Telecom operators have been mandated to take action against pesky callers or spammers flagged by their AI-based caller ID system — even without the need for consumers filing complaints, a TRAI notification published on Monday said. The Telecom Regulatory Authority of India (TRAI) has notified Telecom Commercial Communications Customer Preference (Third Amendment) Regulations, 2026 (05 […]