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How Nigerians Absorb the Cost of Delayed Digital Payments
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How Nigerians Absorb the Cost of Delayed Digital Payments
On a hot Tuesday afternoon in Yola, Adamawa State, in northeastern Nigeria, 32-year-old Fidelis Mbai walked to a point-of-sale (POS) stand to withdraw ₦35,000. The POS operator, Abu Sani, collected his Automated Teller Machine (ATM) card and inserted it into a POS terminal. Fidelis entered his Personal Identification Number (PIN). Within seconds, he received a debit alert. The money had left Fidelis’ account, but Abu’s terminal showed that the t…
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