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How Capital One Delivers Multi-Agent Systems with Rashmi Shetty
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How Capital One Delivers Multi-Agent Systems with Rashmi Shetty
In this episode, Rashmi Shetty, senior director of enterprise generative AI platform at Capital One, joins us to explore how the company is designing, deploying, and scaling multi-agent systems in a highly regulated environment. Rashmi walks us through Chat Concierge, a multi-agent chat experience for auto dealerships that handles intent disambiguation, tool invocation, and human handoffs to deliver safer, more personalized customer journeys. We…
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