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How BFSIs in Africa can build trust in AI to foster consumer confidence - SME Tech Guru

Summary by smetechguru.co.za
As artificial intelligence (AI) becomes integral to banking and financial services institutions (BFSIs) across Africa, fostering consumer trust in AI-driven systems is critical to ensure long-term success. Fortunately, BFSIs can balance innovation with ethical AI practices that safeguard consumer confidence. “Our research shows that 95% of businesses lack comprehensive AI governance frameworks, and only 5% can reliably measure bias and privacy r…
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How BFSIs in Africa can build trust in AI to foster consumer confidence - SME Tech Guru

As artificial intelligence (AI) becomes integral to banking and financial services institutions (BFSIs) across Africa, fostering consumer trust in AI-driven systems is critical to ensure long-term success. Fortunately, BFSIs can balance innovation with ethical AI practices that safeguard consumer confidence. “Our research shows that 95% of businesses lack comprehensive AI governance frameworks, and only 5% can reliably measure bias and privacy r…

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smetechguru.co.za broke the news in on Saturday, April 5, 2025.
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