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How Artificial Intelligence Is Redefining Customer Engagement and Targeting

Summary by StrategyDriven
In today’s competitive business landscape, companies are racing to find innovative ways to connect with their customers on a deeper level. The rise of artificial intelligence customer engagement technologies has completely transformed how brands interact with consumers, moving far beyond basic segmentation to hyper-personalized experiences. By 2025, 80% of customer service and support organizations will be applying generative AI technology .This…
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StrategyDriven broke the news in on Tuesday, June 10, 2025.
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