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How AI is changing hospitality, according to an EHL graduate
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How AI is changing hospitality, according to an EHL graduate
The conversation around artificial intelligence and jobs tends to follow a familiar, unsettling script: Robots check you in, algorithms set your rate, chatbots handle complaints, and a human quietly becomes redundant. The World Economic Forum’s Future of Jobs Survey 2025 found that 86% of employers expect AI to transform their businesses by 2030, with 41% anticipating workforce cuts. In hospitality – an industry built on human warmth – that pr…
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