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ING Bank Transforming Operations Through Agentic AI - Cybernoz - Cybersecurity News
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More than half of the Dutch now use AI occasionally. The use of artificial intelligence, for example to improve texts or edit photos, has increased by 12 percent in one year. ING reports this based on its own research.
ING Bank Transforming Operations Through Agentic AI - Cybernoz - Cybersecurity News
ING Bank is currently amid multiple projects to improve its operations through the use of agentic artificial intelligence (AI). Projects around using the technology in transaction monitoring, customer due diligence and mortgage generation are already in early production or in train, as the bank seeks to do more with less and redeploy the human workforce. Marnix van Stiphout, ING chief operating officer (COO), said that when AI is introduced to a…
How AI agents can transform banking operations
AI Agents – a sophisticated type of software capable of planning, reasoning, and executing tasks independently – are fast becoming a serious consideration for banks looking to streamline operations and boost resilience. With organisations like the World Economic Forum (WEF) touting the transformational potential of Agentic AI, banking leaders must focus not only on the technology itself but getting it used effectively. Will AI Agents on balance …
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