Arlington County Using AI to Help Handle Non-Emergency 911 Calls over Holiday Weekend

911 Center relocation moving forward, project managers looking at spring 2026 opening

The Rice Steele 911 Center is being relocated from Owatonna to Faribault, and leaders on the project say they are making great progress.

Arlington County using AI to help handle non-emergency 911 calls over holiday weekend

Arlington County’s 911 center is preparing for its busiest day of the season and they’re turning to artificial intelligence to help man non-emergency calls coming into its dispatch center this Fourth of July holiday.

How 911 dispatchers are using AI to handle nonemergency calls on busy nights

How 911 dispatchers are using AI to handle nonemergency calls on busy nights. Source: Youtube