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8 Articles
8 Articles
Foreign tourists are constantly updating the number of service staff in Helsinki hotels, among other things. There is also plenty to wonder about when it comes to bidet showers.
Polite delivery robots brighten the days of both staff and customers. According to the researcher, human-like features help people accept robots as part of their work and everyday lives.
Hotels Have A Sneaky New Fee - Here's What They're Doing Now
Hotels have devised numerous ways to generate additional revenue from guests. Whether it’s charging for regular Wi-Fi and offering “premium” access for a fee, tacking on excessive parking charges, or adding “amenities fees” that no one actually wants, these junk fees are nothing new. Before the pandemic, one of the more annoying ones was the dreaded mystery mini-bar charge that would show up after you checked out. However, as mini-bars have beco…
Death of the Chatbot - CLH News: Caterer, Licensee and Hotelier News - News for Pubs, Bars, Hotels and Restaurants
Share Post Share Email By Patryk Luszcz, UK regional director at Profitroom (www.profitroom.com) says that hospitality needs a better AI conversation For years, hotels, pub groups and OTAs have relied on basic chatbots to provide round-the-clock customer service. What operator wouldn’t be interested in automating repetitive queries, easing the burden on staff and offering faster responses to guests? But what b…
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