US Edition
Cornwall Family Banned From Parkdean Holiday Park over 'Attitude'
Ellen Jones says the park blocked her family after she complained about a security guard, while Parkdean says staff faced inappropriate behavior.
- Ellen Jones, 40, from Camborne, branded Parkdean Resort "disgusting" after staff barred her family from the final evening of entertainment during their weekend stay.
- The dispute originated when Jones raised concerns about a security guard's attitude during a missing child incident at Lizard Point Holiday Park, which she believes triggered the entertainment ban.
- Lizard Point Holiday Park insists access was denied due to "inappropriate behaviour" towards staff, emphasizing a zero-tolerance approach to unacceptable conduct.
- Since the incident, Jones has lodged a formal complaint and requested CCTV be reviewed to prove she was "well within my rights to do so."
- Unable to attend the final night of entertainment they had paid for, Jones feels "pushed from pillar to post" while awaiting a response from the park.
12 Articles
12 Articles
Mum fumes as family banned from holiday resort after "inappropriate behaviour"
Ellen Jones, 40, from Camborne, claims her family were barred from entertainment at Lizard Point Holiday Park in Cornwall after complaining about security during a missing child scare - but the park says it was due to "inappropriate behaviour towards staff"
'I was banned from Parkdean Resorts Cornwall holiday park entertainment'
Ellen Jones, 40, from Camborne has made a formal complaint about her stay at Lizard Point Holiday Park after she claims her family were banned from the entertainment on their final night — Parkdean Resorts says the restriction was due to inappropriate behaviour towards staff
Mum's complaint after family banned from holiday park entertainment
A mum-of-three has spoken out after she claims her family were banned from the final night's entertainment at Lizard Point Holiday Park in Cornwall, with the park citing 'inappropriate behaviour'
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