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HMRC admits it overtaxed 1.4 million pensioners: The Telegraph

HMRC said the mistake affected 1.4 million pensioners in PAYE and may have cost basic-rate taxpayers £1.76 a year on average.

  • HMRC chief executive John-Paul Marks admitted to overtaxing 1.4 million pensioners in a letter to MPs, confirming a 15-year error originating from a 2010 system modification.
  • The error originated from a system modification in 2010 that caused HMRC to use incorrect state pension figures in calculating tax for pensioners in the PAYE system.
  • Beyond the 1.4 million PAYE pensioners, up to 955,000 in self-assessment and 760,000 in simple assessment may have also been overcharged due to the same pension calculation error.
  • Marks apologized for the error, but HMRC has not committed to automatic repayments, requiring affected pensioners to contact the tax office directly to resolve the issue.
  • Jon Greer of investment firm Quilter observed that while individual losses were small, the scale suggests the government may have "unfairly topped up" its coffers from the error.
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The Telegraph broke the news in London, United Kingdom on Wednesday, July 8, 2026.
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