Hertz Turns to AI for Rental Car Inspections, Faces Backlash over Fees

Hertz turns to AI for rental car inspections, faces backlash over fees

The company's new system, developed in partnership with Israeli firm UVeye, is already operational at major hubs such as Hartsfield-Jackson Atlanta International Airport and is expected to expand to 100 US airports by the end of the year. The technology uses a tunnel-like structure equipped with high-resolution cameras and machine...Read Entire Article

Hertz's AI Vehicle Damage Detection Is As Shady & Unethical As You'd Expect

A couple of months ago, I wrote about how Hertz is rolling out new AI technology to detect vehicle damage. The idea is that Hertz is installing a bunch of cameras when cars are picked up and returned, which will instantly spot any damage, and then bill renters for it.In theory, there’s nothing wrong with this — it’s a more accurate system than the previous manual inspection used for determining the condition of vehicles. As you’d expect, though,…

Hertz uses AI to detect rental car damage, raising consumer concerns

Welcome back to the latest episode of “The Future of Automotive” on CBT News, where we put recent automotive and mobility news into the context of the broader themes impacting the industry. I’m Steve Greenfield from Automotive Ventures, and I’m glad that you could join us. This week, we have some controversy about a rental car company using cutting-edge vision AI to enforce damage detection of rental cars at airport facilities.  Hertz is using a…