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Healthcare App Misjudges Patients – Under Investigation

Summary by Kt-kuriren.se
The chat app Min vård, which is used or has been used by several regions, has made serious misjudgments, according to several doctors. The app's AI-generated responses are...
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An AI-based healthcare app used by Region Gävleborg is now under review after serious misjudgments. In one high-profile case, an elderly man's condition was prioritized as mild – he died the next day. Healthcare professionals raise the alarm about shortcomings that are deemed to threaten patient safety, and the app is described internally as a "disaster". My Care Gävleborg is used when residents seek care digitally or call 1177. A chatbot asks q…

The chat app Min vård, which is used or has been used by several regions, has made serious misjudgments, according to several doctors. The app's AI-generated responses are...

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kt-kuriren.se broke the news in on Sunday, June 29, 2025.
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