Sonia, a resident of Chelsea, Massachusetts, bought an electric bike for her husband on Amazon, without imagining that instead of enjoying the gift, she would spend months without money and without bicycle. According to Sonia, the vehicle — valued at more than $3,000— arrived with multiple faults: it had no keys and the support to park it was broken. From that moment, she started a long process trying to solve the problem with the seller and Ama…
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Sonia, a resident of Chelsea, Massachusetts, bought an electric bike for her husband on Amazon, without imagining that instead of enjoying the gift, she would spend months without money and without bicycle. According to Sonia, the vehicle — valued at more than $3,000— arrived with multiple faults: it had no keys and the support to park it was broken. From that moment, she started a long process trying to solve the problem with the seller and Ama…