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HCLTech launches first-of-its-kind AI-based synthetic research study for the global wealth management industry

The study found 84% of firms want an operating model redesign, while only 12% are measuring new revenue from AI changes.

  • On Tuesday, HCLTech released a synthetic research report titled "Hidden In Pln Sight," revealing that 84% of global wealth management firms believe their operating models require fundamental redesign to fully realize AI potential.
  • Srinivasan Seshadri, Chief Growth Officer and Global Head of Financial Services at HCLTech, said the industry suffers from a "choices problem" because firms spend on AI without measuring revenue or client value impact.
  • Data from 1,066 representative AI personas reveals that while 98% of leadership teams pursue an AI agenda, only slightly more than 7% are actively building agentic AI capabilities.
  • Executives ranked first-party and behavioral data as a more valuable differentiator than technology infrastructure, and nearly 80% believe future industry leaders will orchestrate AI, human expertise, and ecosystem partners.
  • Regional readiness varies significantly; APAC and North America show the highest confidence at 89% and 84% respectively, while Europe lags at 38.3%, reflecting disparate transformation paces across global markets.
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16 Articles

PR NewswirePR Newswire
+3 Reposted by 3 other sources
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HCLTech launches first-of-its-kind AI-based synthetic research study for the global wealth management industry

/PRNewswire/ -- HCLTech (NSE: HCLTECH) (BSE: HCLTECH), a leading global technology company, today released a first-of-its-kind synthetic research report...

·Chicago, United States
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CFOtech New ZealandCFOtech New Zealand
+6 Reposted by 6 other sources

HCLTech study says wealth managers lag on AI readiness

Despite near-universal AI plans, only 7% of wealth firms are building agentic systems, widening the gap between ambition and execution.

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PR Newswire broke the news in Chicago, United States on Monday, September 28, 2026.
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