Greater Anglia introduces new rail booking system for passengers with disabilities

Greater Anglia introduces new rail booking system for passengers with disabilities

Greater Anglia, which serves the East of England, has introduced a new booking feature as part of its Passenger Assist system.

Greater Anglia improves its Passenger Assist booking process - Your Harlow

TRAIN operator for the East of England, Greater Anglia, has become the first train operating company in the UK to introduce a new, streamlined booking process for disabled and older rail passengers requiring assistance. Passengers who prefer to pre-book assistance can now request assistance at the same time as booking rail tickets on the Greater Anglia website, following the introduction of new technology. Previously, assistance requests needed …