Govt Asks Cab Aggregators To Remove Advance Tipping Option: Khare

Uber, Ola and other cab aggregators directed to cease advance tipping option; govt calls it ‘misleading, unfair’

The central government has ordered cab aggregators to stop pre-booking driver tips, labelling it misleading. This follows a ₹10 lakh fine on Rapido for unfair practices. The CCPA is also investigating Uber and Ola amid numerous consumer complaints regarding advance tipping.

'Misleading and unfair': Govt bans advance tipping on ride-hailing apps

India's Consumer Affairs Secretary Nidhi Khare announced that cab aggregators have been ordered to cease advance tipping options, deeming the practice misleading and unfair. This follows the Central Consumer Protection Authority (CCPA) imposing a Rs 10 lakh penalty on Rapido for unfair business practices, including advance tipping and "dark patterns" that pressure users to pay more. Investigations into Uber and Ola are ongoing, with the governme…

Govt Asks Cab Aggregators To Remove Advance Tipping Option: Khare

Khare noted that tipping is completely voluntary, and it should be left to the discretion of the consumers after they have taken the ride.

Cab aggregators ordered to discontinue advance tipping option before ride booking: Nidhi Khare

Digital Desk | New Delhi, Sep 16 (IANS) The government has directed cab aggregators to discontinue the practice of offering consumers an option to tip drivers before a ride is booked, Consumer Affairs Secretary Nidhi Khare said on Wednesday, terming the practice misleading and an unfair trade practice. Khare said the National Consumer Helpline had received several complaints from consumers regarding taxi and ride-hailing aggregators. One of th…