Good news for customers as CBN announces new rules for ATM transactions, banks must obey

CBN proposes new regulation on failed ATM transactions - NewsTmes.com.ng

The Central Bank of Nigeria (CBN) is set to introduce a new regulation that will ensure speedy refund of failed transactions carried out at the Automated Teller Machines (ATMs). According to a circular signed by the director of the Payments System Policy Department of the apex bank, Musa Jimoh, stakeholders are expected to turn in … The post CBN proposes new regulation on failed ATM transactions appeared first on NewsTmes.com.ng.

Refund failed ATM transactions within 48 hours – CBN orders banks

The Central Bank of Nigeria, CBN, has ordered Deposit Money Banks and other financial institutions to refund customers for failed Automated Teller Machine, ATM, transactions within 48 hours.   This directive is in a sweeping reform aimed at protecting consumers and restoring confidence in the banking system.   This is contained in a draft guideline released by the apex bank on Saturday, titled “Exposure of the Draft Guidelines on the Operations …

Good news for customers as CBN announces new rules for ATM transactions, banks must obey

The Central Bank of Nigeria has announced new rules for banks and other financial institutions on how to handle failed Automated Teller Machine (ATM) transactions.

CBN Orders Instant ATM Refunds, Tightens Oversight on Banks and Payment Operators

The Central Bank of Nigeria (CBN) has issued new draft guidelines mandating banks to provide instant refunds for failed Automated Teller Machine (ATM) transactions, in what analysts see as one of the boldest steps yet to protect consumers and strengthen accountability in the financial sector. The new rules, released on October 9, 2025, are part […] The post CBN Orders Instant ATM Refunds, Tightens Oversight on Banks and Payment Operators appeare…

CBN directs banks to refund failed ATM transactions within 48 hours

The Central Bank of Nigeria, CBN, has ordered Deposit Money Banks and other financial institutions to refund customers for failed Automated Teller Machine, ATM, transactions within 48 hours.This directive is in a sweeping reform aimed at protecting consumers and restoring confidence in the banking system.This is contained in a draft guideline released by the apex bank on Saturday, titled “Exposure of the Draft Guidelines on the Operations of Aut…

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The post CBN orders banks to refund failed ATM transactions within 48 hours appeared first on Kemi Filani.The Central Bank of Nigeria (CBN) directed Deposit Money Banks and other financial institutions to refund customers for failed Automated Teller Machine (ATM) transactions within 48 hours. This was contained in a draft guideline released by the apex bank on Saturday. The document, signed by Musa I. Jimoh, Director of Payments System Policy De…