Financial Services Firms Race to Operationalize AI

Garanti BBVA Introduces Generative AI Banking Information Experience in Türkiye

Garanti BBVA Introduces Generative AI Banking Information Experience in Türkiye (IN BRIEF) Garanti BBVA has launched its banking information app experience on ChatGPT in Türkiye, following BBVA’s earlier rollout of the ChatGPT app experience in Italy and Germany. The app allows users to access current information about Garanti BBVA’s banking products, services and processes directly within ChatGPT. Topics include credit cards, loans, investment …

Financial Services Firms Race to Operationalize AI

Financial services organizations are moving from AI experimentation into deployment. Most are already running multiple AI initiatives, and nearly two-thirds are piloting or deploying their highest-priority use cases. According to a CDW survey, the strongest momentum is around practical operational areas such as data analysis, fraud detection, workflow automation and customer experience, where organizations are already seeing measurable returns a…

FCA faces 2030 deadline as AI agents eye UK finances

More than 10 million UK adults could soon see their finances handled by an AI agent, according to a landmark review published this week by the Financial Conduct Authority (FCA), which warns the industry is approaching a structural shift it may not be ready for. The Mills Review on AI in retail financial services sets out a stark trajectory: the sector is moving away from human-led decision-making towards AI-enabled services that are continuous a…

Generative AI Use Cases for Financial Services: Architecture and Implementation Priorities

Generative AI Use Cases for Financial Services: Architecture and Implementation Priorities Artificial Intelligence 27 July, 2026 Ahmad Hassan …