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US FTC Sues Hims & Hers for Sending User Health Info to Meta, Snap
- On Wednesday, the Federal Trade Commission sued Hims & Hers Health Inc in the Northern District of California, alleging the telehealth company shared sensitive user health data with advertisers and engaged in deceptive billing and subscription cancellation practices.
- Regulators claim the company advertised "free" consultations and "Pay $0 today" on intake forms, then charged patients before they spoke to providers, while sharing sensitive health information with Meta Platforms and Snap Inc despite privacy promises.
- Customer complaints cited in the lawsuit include one person charged $897 before speaking to a professional, while the company allegedly buried cancellation options behind an "Add/remove items from order" button that never used the word "cancel."
- Shares of Hims & Hers Health plummeted more than 11% following the announcement, as the company denied the allegations as "baseless" and vowed to "vigorously defend" itself against claims it "contorts the law to try to manufacture claims."
- "The FTC will not hesitate to act on behalf of consumers," said Christopher Mufarrige, Director of the Bureau of Consumer Protection, emphasizing the agency's commitment to protecting sensitive health data and consumer choice.
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63 Articles
63 Articles
FTC lawsuit: Hims & Hers shared customer data with Meta, Snap
The suit claims the telehealth giant misleads customers on privacy and prescription charges. Major telehealth giant Hims & Hers is the latest target of a Federal Trade Commission (FTC) crackdown on consumer data privacy, following a years-long investigation into whether or not the company was selling sensitive customer health data. In a new filing issued July 29 by the agency, …
·New York, United States
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FTC sues Hims & Hers for allegedly sharing patients' medical data with advertisers Meta and Snap
The U.S. federal consumer watchdog said Hims & Hers, which prescribes for sexual wellness and mental health conditions, used website trackers to share customers' information with advertisers.
·San Francisco, United States
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avisendanmark.dk
avisendanmark.dkThe American online pharmacy Hims & Hers is being sued for sharing customers' sensitive health information.
·Borås, Sweden
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Coverage Details
Total News Sources63
Leaning Left11Leaning Right6Center35Last UpdatedBias Distribution67% Center
Bias Distribution
- 67% of the sources are Center
67% Center
L 21%
C 67%
12%
Factuality
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