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Is BT Down? Users Complain About Landline and Broadband Issues

BASINGSTOKE, JUL 23 – Multiple internet providers report unstable connections and latency spikes affecting over 40 users in Gabriel Park estate, with engineers unable to identify the cause as of July 19.

  • BT users across the UK reported widespread landline and broadband service issues on July 24, 2025, starting around 11am.
  • The disruptions originated from underlying infrastructure problems affecting multiple providers including BT, EE, and TalkTalk, with Openreach working on resolution.
  • Many users experienced unstable Wi-Fi, latency spikes, and landline outages, with some unable to make calls or use the BT status checker properly.
  • 67% of reports related to landlines and 29% to broadband, while a user noted 'Speed test all good, streaming slow or not working' as BT apologized for the disruption.
  • BT and Openreach continue urgent repairs and have promised updates, while affected residents remain reliant on temporary solutions like mobile data.
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The Northern EchoThe Northern Echo
+13 Reposted by 13 other sources
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Is BT down? Users complain about landline and broadband issues

BT users have been complaining about issues with landlines, broadband and emails this afternoon (July 24).

·County Durham, United Kingdom
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Basingstoke Gazette broke the news in Basingstoke, United Kingdom on Wednesday, July 23, 2025.
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