See every side of every news story
Get Started
SubscribeLogin
Israel-Hamas Conflict
Tariffs
Liberation Day
Stock Markets
Social Media
Trade War
Natural Disasters
Donald Trump
US Economy
Recession
Artificial Intelligence
Trade
Baseball
Published • loading... • Updated

Frustrated customers say National Grid not complying with state order

Summary by WCVB
Questions about thousands of customers, who went months without bills from National Grid this winter, got Massachusetts state regulators to crack down.

3 Articles

All
Left
1
Center
2
Right
Mass LiveMass Live
Lean Left

35K National Grid customers off the hook on some bills

The company failed to send timely bills to the tens of thousands of customers this winter due to an issue in its customer billing system. That means many will see those charges waived.

·Springfield, United States
Read Full Article
CapeCod.comCapeCod.com
Center

Mass DPU Orders Refunds For Thousands Of National Grid Gas Customers After Months-Long Billing Problems

BOSTON – The Massachusetts Department of Public Utilities is providing relief for natural gas customers of National Grid who faced skyrocketing costs this winter. The DPU says National Grid failed to issue bills in a timely manner to tens of thousands of customers “due to a deficiency in its customer billing system related to the […] The post Mass DPU Orders Refunds For Thousands Of National Grid Gas Customers After Months-Long Billing Problems …

Read Full Article
WCVBWCVB
Center

Frustrated customers say National Grid not complying with state order

Questions about thousands of customers, who went months without bills from National Grid this winter, got Massachusetts state regulators to crack down.

·Boston, United States
Read Full Article
Think freely.Subscribe and get full access to Ground NewsSubscriptions start at $9.99/yearSubscribe

Bias Distribution

  • 67% of the sources are Center
67% Center
Factuality

To view factuality data please Upgrade to Premium

Ownership

To view ownership data please Upgrade to Vantage

WCVB broke the news in Boston, United States on Wednesday, April 2, 2025.
Sources are mostly out of (0)

Similar News Topics

Boston, Massachusetts

Boston, Massachusetts

You have read out of your 5 free daily articles.

Join us as a member to unlock exclusive access to diverse content.

News
For You
SearchBlindspotLocal