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From Processing to Prevention: The Critical Topic of Returns Management with Tom Enright of Gartner
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From Processing to Prevention: The Critical Topic of Returns Management with Tom Enright of Gartner
https://episodes.captivate.fm/episode/3ce3602c-baf7-4a3e-a81d-35316a3f6feb.mp3 In this insightful episode from the Gartner Supply Chain Symposium 2025, Scott Luton of Supply Chain Now sits down with Tom Enright, Vice President of Retail Supply Chain at Gartner. The two dive into one of the most overlooked yet critical areas in retail logistics: returns management. Tom explains why the industry must shift from simply processing returns to preven…
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