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From Back Office to Strategic Frontline: How Technology is Transforming Financial Operations
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From Back Office to Strategic Frontline: How Technology is Transforming Financial Operations
By Gloria Lio, Head of Enterprise Services at DTCC Gloria Lio For decades, operations were viewed as the engines that kept the financial services machine running—focused on accuracy, speed, and risk mitigation. While the work that happens within operations is critical, it’s often been viewed as a “behind the scenes” business area. This perception is changing. New technologies like AI have given firms the opportunity to reimagine operations from…
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