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Friction Hobbles Toll Payments, a Study Finds, While PayRange Brings Cashless Payments to More Laundromats - Digital Transactions
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Friction Hobbles Toll Payments, a Study Finds, While PayRange Brings Cashless Payments to More Laundromats - Digital Transactions
Friction when attempting to pay a past-due road toll online is the leading reason consumers don’t pay overdue tolls, not an unwillingness to pay, says a report from PayNearMe Inc. Among the key findings in the report from the Santa Clara, Calif-based fintech is that 39% of drivers reported difficulty accessing toll Web sites or payment portals to pay past-due tolls, while 38% contacted customer service for account or payment issues, and 37% call…
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