Freshworks Unveils Next-Generation Freddy Agentic AI Platform to ...

Freshworks Unveils Next-Generation Freddy Agentic AI Platform to ...

Freshworks Advances its Agentic AI Platform to Uncomplicate Service Software for Companies Big and Small

Most AI-powered service tools stop at answering questions. Freddy now goes further by getting work done. At its flagship Refresh event, Freshworks unveiled the next generation of its Freddy Agentic…

Freshworks launches Freddy AI Agent Studio for autonomous support

Freshworks launches Freddy AI Agent Studio, enabling businesses to deploy autonomous AI agents for faster, no-code customer and IT support solutions.

Freshworks unveils 'Freddy' agentic AI platform

The company also introduced the Freddy AI agent studio, a no-code platform that simplifies the creation and deployment of autonomous AI agents, making it easier for businesses to scale customer support.

Freshworks Upgrades Its AI Platform With Abilities to Create AI Agents and More

Freshworks has launched new features for its Freddy AI platform, enhancing automation across customer and employee service operations. The updates aim to simplify complex workflows and enable autonomous resolution of service requests. The upgraded platform includes Freddy AI Agent Studio, a no-code builder for deploying task-specific AI agents, and new capabilities in email support, knowledge search, IT insights, and AI copilot functions. These …

Freshworks debuts upgraded Freddy Agentic AI Platform at Refresh event - SiliconANGLE

Customer service and support software firm Freshworks Inc. today debuted an expanded version of its Freddy Agentic AI Platform at its annual Refresh event, adding new capabilities that go beyond answering service queries to autonomously resolving them. The Freddy AI Agent, launched in October, was designed to improve customer and employee experiences by autonomously resolving a significant portion […] The post Freshworks debuts upgraded Freddy A…