Free returns are often a deal breaker for consumers

Free returns are often a deal breaker for consumers

Most consumers expect free returns as a standard offering, according to a Rithum survey.

Retailers’ wisest returns policy may be to tell clients ‘just keep it’ - African Marketing Confederation

Online shoppers who are offered ‘returnless returns’ are more likely to patronise the brand in future and share positive feedback.

Understanding the Most Returned Items and How to Reduce Returns

Key Takeaways High Return Categories: Apparel, electronics, home goods, and beauty products are among the most returned items due to sizing issues, defects, and customer dissatisfaction. Quality Control: Ensuring product quality through rigorous checks can significantly reduce return rates and enhance customer trust. Accurate Descriptions: Providing clear and detailed product descriptions, including size guides and high-quality images, helps al…

Free returns are often a deal breaker for consumers – RetailWit

Most consumers expect free returns as a standard offering, according to a Rithum survey.