Food delivery riders call on platforms to open up AI ‘black box’ they say has cut pay

Declining Pay For Food-delivery Riders Driven By Opaque Algorithms — Require Transparency, Audits And Data Access » Saipien

“I am making half the money I was making four years ago, for the same amount of hours. It makes no sense.” That sentence from David, an Edinburgh food‑delivery rider, signals a wider problem riders are describing: falling pay and a sense that opaque, automated systems at Deliveroo, Uber Eats and Just Eat have made […]

Food delivery riders call on platforms to open up AI ‘black box’ they say has cut pay

Workers who blame algorithms for lowering their earnings are getting help from academics to find out how the system works Gig economy workers are urging delivery platforms to open up the “black box” of computer-driven algorithms that determine the jobs they are offered and how much they are paid,…