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UMass Memorial Health CEO reflects on 5 years of COVID

  • UMass Memorial Health faced severe challenges during the COVID-19 pandemic, including high patient volumes and staffing issues.
  • Dr. Eric Dickson noted that many healthcare workers faced burnout due to the pandemic's challenges, pushing some to retire unexpectedly.
  • Dr. Graham Carlos mentioned struggles with PPE and ICU bed shortages, highlighting the importance of community support during the first surge.
  • Dr. Saysanna reported a significant increase in telehealth visits, illustrating a shift in how care is delivered post-pandemic.
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n-tv.de broke the news in on Thursday, March 13, 2025.
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