Five Guys CEO on How Chain Will ‘Get It Right’ After BOGO Offer Went Bad

Five Guys CEO on how chain will ‘get it right’ after BOGO offer went bad

It’s take two for Five Guys. A buy-one, get-one free offer across the burger chain last month ended in chaos with some customers reporting the deal had them waiting in line for nearly up to an hour. Now, the Alexandria, Virginia-based burger chain is trying again, and rolling out another buy-one burger, get-one free offer. In an interview with WTOP, CEO Jerry Murrell acknowledged the chain failed to meet demand for its initial birthday celebrati…

Five Guys has a super rare free burger deal this week

Five Guys has a BOGO burger deal for its 40th birthday this week.

Five Guys Celebrates 40th Birthday with Super Rare Buy-One-Get-One Special This Week

Happy 40th Birthday, Five Guys! (Do they get five separate birthday wishes?) Five Guys recently celebrated its 40th birthday with a rare buy-one-get-one offer on February 17, 2026. However, the response was bigger than expected — probably because they never offer any deals! Frustration and chaos ensued, as many locations ran out of ingredients and fans had trouble accessing the deal online. Image: Five Guys Fortunately, Five Guys is doing the ri…