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Firstsource Recognised at HFS SaS Awards 2026
HFS Research said Firstsource was selected from more than 250 submissions for Kairos, its AI-native operating system for outcome-driven services.
- On Tuesday, September 22, 2026, Firstsource Solutions Limited was recognized as first runner-up in the "Services Eating Software" category at the inaugural HFS Services-as-Software Awards for Kairos, its AI-native operating system.
- HFS Research selected Firstsource from more than 250 submissions, evaluating criteria including AI-driven delivery and outcome orientation as the company transitions toward AI-native systems combining domain expertise and technology.
- "This award validates the shift from paying for effort to underwriting outcomes," said Ritesh Idnani, Managing Director and CEO, Firstsource, noting the company encodes 25 years of domain expertise into productized services.
- Phil Fersht, CEO and Chief Analyst at HFS Research, noted that Firstsource demonstrates how to deliver results with less labor dependency, marking a broader industry pivot toward software-defined operations.
- Data from HFS Research shows Firstsource is one of six providers with revenue growth outpacing headcount growth for four consecutive quarters, confirming the company's strategic evolution toward "Intelligence That Operates.
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65 Articles
Northampton Chronicle & Echo+60 Reposted by 60 other sources
Firstsource recognised at HFS SaS Awards 2026
Firstsource demonstrate AI-native collections at scale with Kairos.
·Northampton, United Kingdom
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PR Newswire+2 Reposted by 2 other sources
Firstsource Recognized Among the Best in 'Services Eating Software' at the 2026 HFS SaS Awards
/PRNewswire/ -- Firstsource Solutions Limited (NSE: FSL) (BSE: 532809), a global intelligence partner and an RP-Sanjiv Goenka Group company, has been...
·Chicago, United States
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Firstsource Recognized Among the Best in ‘Services Eating Software’ at the 2026 HFS SaS Awards
NEW YORK and MUMBAI, India, Sept. 22, 2026 /PRNewswire/ -- Firstsource Solutions Limited (NSE: FSL) (BSE: 532809), a global intelligence partner and an RP-Sanjiv Goenka Group company, has been recognized as the first runner up among the Best 'Services Eating Software' at the inaugural Services-as-Software (SaS) Awards by the independent research firm HFS. Selected from more than 250 submissions from service providers, technology companies and...
Coverage Details
Total News Sources65
Leaning Left3Leaning Right1Center52Last UpdatedBias Distribution93% Center
Bias Distribution
- 93% of the sources are Center
93% Center
C 93%
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