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"Fire the Bus Driver Who Turned up the Music and Refused to Listen to the Citizen's Demands"
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This week, the Public Transport Policy Department of the capital city presented how it resolved complaints from citizens about public transport bus services. Some citizens thanked the bus for being clean, the driver for being polite and courteous, and for returning forgotten items. However, they complained that the bus driver did not stop at the bus stop, left without trying to get on, and the driver did not accept requests for his music when he…
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