Some US Adults Are Using AI for Financial Guidance but Few Trust It, Gallup Poll Finds
Only 27% of respondents trust AI for financial guidance, while 79% trust financial advisers, according to an Edward Jones-Gallup poll.
- An Edward Jones-Gallup poll released Wednesday reveals Americans largely distrust artificial intelligence for financial guidance, with only 27 percent expressing confidence compared to 79 percent who trust professional financial advisers.
- While 18 percent of Americans seeking financial advice turned to artificial intelligence, 73 percent relied on their own internet research, highlighting a disconnect between resources people trust and those they actually utilize.
- Generational gaps persist in advice-seeking behavior; about a quarter of Gen Z and millennial adults used artificial intelligence in the past year, while 55 percent of baby boomers turned to professional financial advisers.
- Experts warn of significant risks; certified financial planner Bobbi Rebell said, "There's no AI that is a fiduciary. It doesn't really know your life; it's not asking you all the questions."
- Taha Choukhmane, associate professor at MIT's Sloan School of Management, encourages using artificial intelligence to "explain and define" financial concepts while verifying information through trusted sources.
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27 Articles
Some U.S. adults are using AI for financial guidance but few trust it, Gallup poll finds
Some U.S. adults are using artificial intelligence for financial guidance, but it's far from the most trusted source of advice, according to a new Gallup survey conducted in partnership with Edward Jones, a financial services firm.
Associated Press News
Some US adults are using AI for financial guidance but few trust it, Gallup poll finds
U.S. adults are using artificial intelligence for financial guidance, but it’s far from the most trusted source of advice.
Some US adults are using AI for financial guidance but few trust it
Some U.S. adults are using artificial intelligence for financial guidance, but it's far from the most trusted source of advice, according to a new Gallup survey conducted in partnership with Edward Jones, a financial services firm.About 1 in 5 Americans who have sought financial advice in the past year turned to AI, the survey found. But among U.S. adults overall, only about 3 in 10 have "a great deal" or "some" confidence in its expertise for m…
Americans use AI for financial research but still trust human advisors
Artificial intelligence is gaining a place in Americans’ financial routines, but new research suggests its role remains limited to early-stage research rather than final decision-making. A Gallup study conducted with Edward Jones found that roughly three-quarters of Americans sought financial guidance from at least one source during the previous year. Internet research remained the most common option, used by 73% of those who looked for guidance…
Few Americans confident in financial advice from AI: Gallup
As artificial intelligence’s influence continues to grow in the United States, fewer Americans trust the technology’s financial advice, with only trusting social media influencers falling below it. An Edward Jones-Gallup poll released Wednesday showed only 27 percent of respondents had “some” or “a great deal” of trust in AI as a source of financial guidance,…
Americans turning to AI for financial advice, poll shows
About 20% of Americans have recently used AI for financial advice, but their confidence in its expertise remains low. Fewer than one in three Americans have some or a great deal of confidence in the financial advice they get from AI, according to new polling by Gallup and Edward Jones — compared with 79% who have the same degree of confidence in financial advisers. There’s also a clear generational split when it comes to using AI for financial g…
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