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Federal Retirement System Relies on Outdated Paper-Based Process in Underground Mine

  • Elon Musk and his Department of Government Efficiency are examining the federal bureaucracy's inefficiencies, particularly in the retirement system.
  • Over 700 mine workers process about 10,000 applications monthly, stored in manila envelopes and cardboard boxes, due to space constraints.
  • Attempts to digitize the system began in the early 1980s but faced complications, delaying further efforts until the late 1990s.
  • The average processing time for paperwork remains at least 61 days, unchanged since 1977, affecting workers' retirement benefits.
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stwserve.com broke the news in on Monday, May 10, 2021.
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