Canadian lender TD tells some employees it will use software to monitor their work
TD says WorkiQ will help managers allocate resources and track workflow, while the bank says safeguards protect employee privacy.
- Toronto-Dominion Bank is deploying WorkiQ software to track employee activity among its financial crimes and risk management staff, monitoring time spent on browsers, internal chat, and meeting applications.
- Deanna Pacitti, TD's associate vice president of high-risk investigations, addressed staff privacy concerns during a call on Thursday, clarifying that the tool tracks activity but will not listen to meeting conversations.
- TD claims the deployment is "standard practice across the industry," yet employees suggested the resources used for monitoring would be better spent alleviating manual work processes instead.
- Meta is dialing back plans to collect employee mouse movements and keystrokes for AI training following weeks of staff resistance, reflecting broader corporate pushback against workplace monitoring software.
- Following significant money laundering fines in recent years, TD has expanded its compliance unit; management is now working to determine specific time expectations for unaccounted-for work hours.
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10 Articles
TD Bank Faces Employee Backlash Over New Workplace Monitoring Software
Toronto-Dominion Bank (TD), one of Canada's largest financial institutions, has sparked concerns among employees after informing some staff members that it plans to introduce software ... The post TD Bank Faces Employee Backlash Over New Workplace Monitoring Software first appeared on [your]NEWS.
Exclusive-Canadian lender TD tells some employees it will use software to monitor their work
TORONTO, June 19 : Toronto-Dominion Bank told some employees working in its financial crimes and risk management team that it would run software to track their work, prompting questions around consent and privacy in the workplace as the Canadian lender tries to increase productivity, according to a recording of a te
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