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ESM accelerates in 2026: It’s a strategy, not a tool choice
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ESM accelerates in 2026: It’s a strategy, not a tool choice
Why ESM is rising on the 2026 agenda Across industries, leaders are refining their priorities for the next stage of service evolution. Enterprise service management (ESM) is becoming a top strategic focus. DataIntelo reports that the ESM market is projected to grow at a 17.2% CAGR from 2025 to 2033 (DataIntelo, Enterprise Service Management Market Research Report, 2024). Interest is accelerating because organizations want fewer silos, a better e…
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