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Ed Sheeran ticket refunds available for Gillette concerts after Massachusetts attorney general steps in
Ticketmaster will refund buyers after Massachusetts officials said lineup changes affected nearly all opening acts and prompted more than 170 consumer complaints.
- On Thursday, Massachusetts Attorney General Andrea Joy Campbell announced that Ticketmaster will allow refunds for Ed Sheeran's Gillette Stadium concerts following significant changes to the Loop Tour lineup.
- New England Patriots owner Robert Kraft removed Macklemore from the tour over pro-Palestinian comments made at a MetLife show on September 4, prompting other opening acts including Finneas and Lukas Graham to withdraw in solidarity.
- Campbell's office received more than 170 consumer complaints regarding the changes, and fans must submit refund requests at least 24 hours before the 8 p.m. showtime.
- In a letter to the company, Campbell argued that replacing nearly all acts constituted an unfair service change under the Massachusetts Consumer Protection Act; Ticketmaster agreed to make an exception to its standard policy.
- Sheeran, who addressed concerns about venue speech restrictions during a Philadelphia show last week, continues his tour; industry experts note demand will soften but stadiums will not be empty.
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14 Articles
Ticket refunds for Ed Sheeran’s concerts at Gillette Stadium must be sought at least 24 hours before show times - The Boston Globe
Massachusetts Attorney General Andrea Joy Campbell sent a demand letter to Ticketmaster after hearing from nearly 200 people who were struggling to obtain refunds.
·Boston, United States
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Coverage Details
Total News Sources14
Leaning Left3Leaning Right0Center9Last UpdatedBias Distribution75% Center
Bias Distribution
- 75% of the sources are Center
75% Center
L 25%
C 75%
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