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DWP signs £265m contact centre deal with UK SME
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DWP signs £265m contact centre deal with UK SME
Departmental deal could nearly triple Bristolian outfit’s annual revenue, as CEO says growth is built on solid foundations and DWP claims such engagements with smaller local players promote ‘marketplace diversity’ The Department for Work and Pensions has picked a UK-based SME firm as its core supplier partner for a potential £265m deal to modernise “one of the largest contact centres in Europe”. On 7 May, the DWP entered into an initial five-yea…
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