Dutch regulator fines Uber $966 million for automating driver suspensions, document shows
The regulator said automated deactivations affected 126 drivers in Europe in 2021 and violated rules requiring human review and a chance to challenge decisions.
- The Dutch Data Protection Authority fined Uber €825 million for using automated systems to deactivate driver accounts without proper notice or human oversight, marking the second-largest penalty issued under Europe's General Data Protection Regulation.
- Following his 2019 deactivation, Brahim Ben Ali, a former Uber driver in France, collected testimonies from 171 other drivers and brought complaints to the Netherlands with assistance from Swiss nonprofit PersonalData, where Uber's European headquarters are located.
- Deputy Chair Monique Verdier stated Uber committed "serious infringements," emphasizing "a computer should not make decisions on its own that have major consequences." Uber disputes the fine, arguing most suspensions are brief and human-reviewed with driver appeal options.
- Founder Paul-Olivier Dehaye plans to launch StartClaims to support compensation litigation, noting the regulator previously levied €290 million and €10 million fines against Uber over related data-handling violations.
- John Gruber of Daring Fireball warned the ruling might hinder Uber's ability to monitor driver scams, but Dehaye countered that Uber "misses the point" and must accept responsibility "like being an employer, not being a marketplace.
150 Articles
150 Articles
Uber receives a fine of R$ 5 billion in the Netherlands for suspending drivers with automatic systems without adequate human review.
The platform receives the second biggest sanction in GDPR history for allowing an automatic system to leave its drivers without revenue
Uber hit with nearly $1 billion fine after algorithms suspended drivers without human review
The Dutch Data Protection Authority found that between 2018 and 2022, Uber's systems temporarily blocked drivers suspected of fraud, including those flagged for allegedly taking unnecessary detours to increase fares or accepting trips they did not intend to complete.Read Entire Article
Dutch Regulators Hit Uber With $966 Million Fine Over Automated Driver Suspensions
AMSTERDAM — The Dutch Data Protection Authority has levied one of the largest penalties ever under European privacy rules against Uber. The ride-hailing giant faces an €825 million ($966 million) bill for using automated systems to suspend and deactivate driver accounts without proper notice or human oversight. But this isn’t just another big tech fine. It strikes at the heart of how gig economy platforms manage their workforce. Algorithms decid…
TechCrunch
technewstube.comUber faces fine of nearly $1B over automated driver suspensions
The Dutch Data Protection Authority is fining Uber €825 million in the second largest penalty issued under Europe’s GDPR.
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