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Distinction Between Obligation of Means and Obligation of Result
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Court of Appeal, Rouen, April 24, 2025 No. 24/01010 The Rouen Court of Appeal provides a concrete assessment of what constitutes, for an IT service provider (and independently of any contractual provision), the obligation of means or the obligation of results. The facts A wholesaler in the agri-food sector had entrusted an IT service provider with the task of implementing the software it published, which was supposed to manage the client's activ…
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