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Disability benefits 'not fit for purpose' and assessments 'dehumanising', new report finds
The review found 90% of responses about the claims process were negative and said assessments must be redesigned for fluctuating and less visible conditions.
The Timms Review of Personal Independence Payment finds the current assessment system fails many disabled people and needs fundamental reform, highlighting the process as 'dehumanising' and 'stressful' based on evidence from over 38,000 UK respondents.
The review reports 90% negative feedback about PIP’s claims process, particularly affecting individuals with fluctuating or less visible disabilities, and calls for restoring trust among claimants and taxpayers.
No immediate changes to PIP payments or eligibility are made, but the review's final recommendations due this autumn could significantly alter how disability benefits and assessments are conducted.
Advocates, disabled people, and review co-chairs emphasize that PIP must evolve to fairly support disabled people’s additional costs and everyday participation, ensuring dignity, respect, and fairness in the system.