Study Finds AI Chatbots Can Match Humans as a Source of Everyday Emotional Support
5 Articles
5 Articles
THIS Is Becoming Teens' Go-To for Emotional Support—And It's Not Their Friends
If your teen asks ChatGPT for advice before asking you, your first instinct might be to panic. But according to a new report from Hopelab and Center for Digital Thriving, that may not be the right takeaway. AI is already a regular part of many teens’ lives. According to Pew Research Center, 64% of U.S. […]
Study Finds AI Chatbots Can Match Humans as a Source of Everyday Emotional Support
AI chatbots such as ChatGPT can match – and in some situations outperform – humans as a source of everyday emotional support, new research led by The University of Manchester and in collaboration with Durham University has found.However, the advantage depends on the emotional context, and a key ingredient for effective support – offering specific, actionable guidance – can boost the quality of support from both humans and AI alike.The study – pu…
Generative AI chatbots, such as ChatGPT, Claude or Gemini, are penetrating people’s privacy. Also in the privacy of minors. More and more young people turn to these tools for emotional consultations. Psychologists warn that the impersonation of human ties by digital relationships can have profound effects on emotional development. In some cases, the outcome may be fatal: in the US there are several lawsuits against AI developers by families of y…
Fact Sheet: The use of AI chatbots is affecting the emotional intimacy of teenagers, generating dependency and consequences for their mental health. A study reveals that one in eight teenagers seeks emotional support through these tools. Tap to see the full context. Context: Research from the Rand Corporation and Harvard University indicates that one in eight teenagers uses chatbots for emotional support. Psychologists in Spain report that patie…
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