Digital exclusion deepens as services go online and support shrinks

Digital exclusion deepens as services go online and support shrinks

Access to essential public services in Finland is becoming increasingly digital, but growing reliance on online platforms is leaving behind those without smartphones or internet access. Recent government cost-cutting measures risk making the situation worse, experts warn. Almost every aspect of daily life, from banking and shopping to health care and official documentation, is now handled electronically. For most people, this has made routine ta…